Privacy Policy

Privacy Policy

"Effective Date: [Insert Date]

Ecolight Diamond (""we,"" ""us,"" or ""our"") respects the privacy of its business clients and is committed to protecting any personal or business-related information we collect. This Privacy Policy outlines how we collect, use, and safeguard the information provided by users (""you,"" ""your"") when using our B2B wholesale platform at ecolightdiamond.com.

1. Information We Collect

We only collect information necessary for the proper operation of our business-to-business (B2B) platform. The types of information collected include:

Business Information: Business name, type of business, address, phone number, email address, and tax identification number (if applicable). User Account Information: Contact names, email addresses, usernames, and passwords. Transactional Information: Purchase history, orders, shipping, and payment details. Website Usage Information: Data related to how you navigate our website, including IP addresses, browser type, and cookies.

We do not collect or process personal information from individuals who are not acting in a business capacity (i.e., as retailers or businesses).

2. How We Use Your Information

We use the information collected from you for the following purposes:

Account Management: To create, manage, and authenticate your business account. Order Processing: To fulfill orders, process payments, manage shipments, and provide customer service.

Communication: To send order updates, marketing emails, or promotional content. You can opt out of marketing communications at any time.

Website Improvement: To analyze website traffic and improve the user experience.

Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing Your Information

We do not sell or share your information with third parties for marketing purposes. We may share your information in the following cases:

Service Providers: We may share data with third-party service providers, such as shipping companies, payment processors, or IT support, for business operations.

Legal Obligations: We may disclose your information to comply with legal obligations or to protect our rights in the event of a dispute.

4. Data Security

We use industry-standard security measures, including encryption and secure servers, to protect your information from unauthorized access, misuse, or disclosure. However, no online platform can be guaranteed 100% secure, and we encourage you to take precautions in safeguarding your account credentials.

5. Cookies

Ecolight Diamond uses cookies and similar technologies to enhance the functionality of our website and improve user experience. Cookies help us track website usage and remember your preferences for future visits. You can manage cookie preferences through your browser settings.

6. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

As a business user, you have the right to:

Access and Update Information: You can update or correct your account information at any time.

Request Data Deletion: You may request that we delete your account and associated data, subject to legal retention requirements.

Opt-Out of Communications: You may opt-out of marketing or promotional emails at any time by following the unsubscribe instructions in the email.

8. International Data Transfers

Ecolight Diamond operates primarily in the United States and Canada. By using our platform, you acknowledge that your data may be transferred and processed in these countries, which may have different data protection laws from your country of residence.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we encourage you to review the policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: privacy@ecolightdiamond.com

By using ecolightdiamond.com, you agree to the terms of this Privacy Policy."