Privacy

- We ECO-LIGHT DIAM operate Website - www.ecolightdiam.com This page informs about our policy - regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Any personally identifiable information such as your name, address, contact numbers, preferences, updates, Legal or Confidential details etc. (hereinafter referred to as "Personal Information") you make it available to ECO-LIGHT DIAM. voluntarily, with your knowledge and consent at the time of making a request, submission or registration with ECO-LIGHT DIAM. Registration forms contain both mandatory fields indicated with an asterisk (*) and non-mandatory fields; if you will not fill up mandatory fields as required then ECO-LIGHT DIAM may not be able to respond to your request or activate your option choices. Our concerned personnel can use your Personal Information provided to us. The Personal Information made available by you may be used for any statutory or legal compulsions. The same may also be used for marketing and research purposes Apart from stated above, ECO-LIGHT DIAM will not use your Personal Information for unsolicited communications. We do not sell, rent, disclose or otherwise make available any Personal Information submitted to us to other third parties unless it is where so required by law or a court decision. ECO-LIGHT DIAM will use its best endeavours to ensure that your Personal Information is kept secured at all times. On your request, we will remove your Personal Information from our database thereby cancelling your registration from all or specified services and business. You are also advised upon request, to inspect your Personal Information to verify correctness. To help us to keep your information up to date, please let us know any change.

Order Policy

-In case of non-certified Diamond you are only placing order it’s not a purchase Confirmation of the order is subjected to the availability of the product. Once you have placed an order it will not be changed but may cancel if shipment has not been done In case wire transfer payment, your payment must reach to us within 5 working days after order is confirmed by us. We may cancel your order in case of payment delay.

Shipment Policy

Product will be shipped strictly to the destination provided and approved by customer. It's prior responsibility of the customer to check and update the shipping and billing information. We will follow the information with us for shipping and billing. Shipment will be made immediately after receiving full payment of the ordered product. We are liable to pay only Freight and insurance of the shipped product up to FOB (Freight On Board). Other applicable taxes, duty etc is customer's liability. We can ship your purchased product from any of our regional or affiliated offices. USD 100 will be levied towards shipping and handling charges per invoice amounting below USD 15,000. Invoice amounting above USD 15,000 are absolutely free of cost. Free shipping to Hong Kong. No shipping charges applicable if stones are collected personally from our affiliated offices. Conflict Free Policy ECO-LIGHT DIAM and its associates are manufacturer & direct distributor of high quality Diamonds, We buy Rough Diamonds from legislative source which compliance with UN resolution. We source rough diamond from reliable sources so we have a zero tolerance policy toward conflict Diamonds which prevent illegal Diamond trade. If any foreign buyer file suit that whether finish polish diamond manufactured out of only KP certified goods or not, our liability to prove only through documentary evidence, not up to mine testing.

Price Policy

Price excludes Local taxes and duties if applicable. All prices mentioned on the site are in USD. Seldom, there could be human error, system or typographical errors, in the data uploaded, including the prices and may be the information is displayed inaccurately. Such errors may occur despite our every effort to avoid them. We reserve the right to rectify any and/ or all such errors when they occur and we do not accept such inaccurate or incorrect information especially pertaining to prices. In case a stone's listed price is lower or higher than the actual price, we will, either contact you for instructions before shipping or cancel the order and notify you of such cancellation. This decision is at our sole discretion. In such cases, if the product is already shipped, you will the difference between the actual and charged price will be paid by the concerning side or return the goods in accordance to business ethics. The prices are subject to change without prior notice. In case of any questions, please feel free to contact our customer service at contactecolight@gmail.com We accept only advance payment. We accept cash payment also. We have gateway for payment -- wire transfer for time being. Payments of all confirmed orders must be paid in advance. Payment must be paid in full within 5 working days from the date of confirmation of your order. All Prices are based on advance payment terms only and prices are expressed in USD, unless otherwise stated and will be exclusive of any duties, taxes and/or bank charges.

Policy For Minor

ECO-LIGHT DIAM does not knowingly collect personal information from a person below 18 years of age. If we come to know that we have collected personally identifiable information from such a person, we will delete that data from our systems.

Contact Info

Email: sales@ecolightdiamond.com

Landline +1 917-645-1843
Cellphone +1 646-579-9252

Visit Us

US Office Address
15 west, 47th Street, Suite #709,
New York, NY-10036.

India Office Address
JE 1260, Bharat Diamond Bourse,
BKC, Bandra East, Mumbai 400051.

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